5 reasons HeyTaco! won't see your tacos
If you're having problems giving tacos, here's the most common reasons why:
- Message didn't mention the recipients display name. Here's a correct example:
@Lin thanks for the help :taco:. - Message was edited after being sent to add the :taco: or a person's
@displayname. - Too many tacos were included in a message with multiple people mentioned. See how to give to multiple people by clicking here.
- HeyTaco! wasn't in the channel the tacos were given in. You can check if HeyTaco! is in a channel by typing
/invite @heytaco. - Tacos were given in a file attachment, which we don't support yet unfortunately :(.